CARRIAGE TERMS

1. Shipping Scope
We provide shipping services for customers within the United States and internationally. All orders are processed and shipped through reliable courier companies to ensure your goods arrive safely and on time.

2. Domestic Shipping within the United States
Within the United States, we primarily use the following shipping companies for delivery:

FedEx: Offers fast and reliable service for various urgent and standard shipping needs.

UPS: Offers multiple shipping options, including next-day delivery and economy delivery, to suit different time requirements.

USPS: Offers economical mailing options for orders without time urgency.

All domestic US order processing times are typically 1-3 business days, depending on the destination and the chosen shipping method. You can track your order status at any time after shipment using the provided tracking number.

3. International Shipping
We also support international order delivery, primarily through the following shipping companies:

DHL: Offers international express service, a fast and reliable option with an efficient tracking system.

FedEx International: Offers various international shipping services to meet different time requirements.

UPS International: Offers worldwide shipping services for all types of parcels.

International order processing time is typically 3-7 business days, depending on destination and customs processing. Please note that international shipping may be subject to customs inspections and other factors, resulting in potential delays.

4. Shipping Costs
Shipping costs for both domestic and international shipments will be calculated at checkout, based on the order's weight, size, and destination. Customers are responsible for any import duties, VAT, or other applicable charges. These charges are typically collected by the courier company upon delivery.

5. Shipping Liability
We will do our best to ensure the safe delivery of your order, but we are not liable for any loss or delay caused by third-party shipping companies. If your product is damaged or lost during transit, please contact us immediately, and we will assist you in resolving the issue.

6. Contact Us
If you have any questions about the shipping terms or require more information, please contact us as follows:

Email: jeremy1995@holveca.com
Phone: (865) 427-0577

Thank you for choosing our products. We look forward to providing you with excellent service!